Deluxe
Testing
Equipment Inc.
Warranty
We advertise
our
warranty.....Why
don't others?
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Our
warranty is simple. We will repair or
replace your refurbished unit(s) for a
period of 90 days from date of service
or purchase. The only exclusions are
power surges or moisture that will ruin
the electronics and/or mechanical
components, normal wear and tear or
abuse.
For the
warranty to be valid you must follow our
return policy.
- You must obtain a Return
Materials Authorization number (RMA#)
- Original receipt included with
the return (confirmation e-mail)
- Original warranty seal must not
be broken
- Must be returned in original
packaging
- Call and have us issue a RMA#.
If all
of the above conditions above are met,
we will repair or replace the terminal.
Shipping to us is your responsibility.
We pay the shipping back to you at no
cost. NO QUESTIONS ASKED!
You may
want to consider our premier warranty
programs. With Gold Premier you receive
an overnight replacement for up to one
year. With our Platinum Premier warranty
you receive a three year overnight
replacement.
Return of non-defective equipment
will be accepted. Any equipment that is
returned will be tested, re-packaged and
restocked into our inventory at a 20%
restocking fee. You will only receive a
refund of 80% of the actual purchase
price. Shipping is not included in any
refunds. Returned equipment must not be
damaged in any way or no refund will be
given. No Exceptions.
All new equipment carries the
original manufactures warranty
Information is subject to change
without notice
Shipping
All orders are shipped via UPS.
(Unless otherwise stated by the customer
in the comments section of the checkout.
Please include shipping method and any
account numbers we need to use to
complete this transaction)
Shipping cost will be determined when
we receive the order at our office and
may be subject to change due to Reagents
being Hazardous.
We will send you a confirmation of the
completed price including ALL cost
associated with the shipment. |
